State directory

Collecting debt in Arkansas: licensing, bonds and statutes of limitations.

Collection agencies, including debt buyers, must hold an annual license (expiring June 30) from the Arkansas State Board of Collection Agencies for each location that contacts Arkansas residents, pay $125 per license plus $20 per registered collector, and post a surety bond of $10,000 to $25,000 per location tiered by collector headcount.

License required Bond $10,000 Written contracts: 5 yearsVerified 2026-09-20

General information, not legal advice. Every figure on this page links to the statute, rule or regulator page it came from, with the operative words quoted, and the date we verified it. Rules change; confirm with the regulator or your counsel before acting, and tell us if something here is out of date.

Licensing and bonding

Do you need a license to collect in Arkansas?

Arkansas licenses every location that contacts Arkansas residents, including debt buyers, at $125 per license plus $20 per collector, with a $10,000 to $25,000 bond per location set by collector headcount; licenses expire June 30 each year and the Board accepts no late renewals. Arkansas-licensed attorneys collecting for clients are exempt.

Regulator
Arkansas State Board of Collection Agencies (Arkansas Department of Labor and Licensing)
Surety bond
$10,000

Amount field is the lowest tier. Statute sets a range of $10,000 to $50,000 per location (§ 17-24-306(a)); Board rule 2-1.A.2 (effective 12/9/2021) fixes the tiers by collector headcount: $10,000 for zero to five collectors; $20,000 for six to twelve collectors; $25,000 for thirteen or more collectors. Separate bond for each licensed location (rule 2-1.C). Bond payable to the Board and must bear the agency's current physical address with a power of attorney (rule 2-1.F). Surety may cancel on 30 days' notice (§ 17-24-306(b)); license terminates automatically if the bond is not renewed or is cancelled (rule 2-3.A.3).

NMLS
No

Licensing runs through the Board's Enterprise Licensing & Permitting (ELP) portal at apps.lnpweb.com; legacy paper forms still accepted. No NMLS reference on the Board's pages or in the statute or rule.

Application fee
$125

$125.00 annual license fee per location plus $20.00 registration fee per collector/solicitor plus $20.00 manager registration fee. Statutory caps: § 17-24-305(a) 'an annual license fee not to exceed one hundred twenty-five dollars ($125) for licensing each collection agency and an annual fee of twenty dollars ($20.00) effective September 1, 2013, for registering each employee ... who as an employee solicits, collects, or attempts to collect'. Board rule 2-1.A requires 'the required $125.00 fee' and rule 2-1.E the $20 per-employee registration fee; Board forms page: 'CHARGES A LICENSE FEE OF $125.00, PLUS A REGISTRATION FEE OF $20.00 PER COLLECTOR' and the Proposed Manager form 'CHARGES A MANAGER REGISTRATION FEE OF $20.00.' Retroactive license for prior unlicensed activity carries an additional $10,000 civil penalty (§ 17-24-103(a)(3); rule 2-2). Applications are filed through the Enterprise Licensing & Permitting (ELP) portal at apps.lnpweb.com.

Renewal fee
$125

annual, renews June 30 (renewal applications accepted April 1 through June 30; no late renewals accepted)

Branches and other fees
See note

Each location is licensed and bonded separately at the same $125 fee. Rule 2-1.C: 'Collection agencies operating at more than one office or location must obtain and maintain a separate license and surety bond for each location.' Board FAQ: 'You should obtain a separate license for any location from which Arkansas residents will be contacted. Arkansas law does not distinguish between main and branch offices.' Remote workers generally do not need separate licenses if the agency maintains equivalent supervision and call recording; otherwise the remote worker must apply as a separate location (Board FAQ). New collectors must be registered within 90 days of hire at $20 each; manager changes reported within 30 days at $20; administrative updates and surrender are free.

Other requirements
10 items

registered manager who regularly supervises collectors and has an acceptable credit reputation, verified by a consumer credit report (waivable if the agency holds a substantially similar license in another state and has had no license revoked for bad-faith violations) (rule 2-1.B); registration of every collector, solicitor and manager employed at the licensed location, with aliases, within 90 days of hire, $20 each, whether or not they work Arkansas accounts (§ 17-24-305(a); rule 2-1.E; Board FAQ); separate license and bond per location that contacts Arkansas residents (rule 2-1.C; Board FAQ); physical street address required; a P.O. box alone is not accepted (rule 2-1.A.1); organizational chart and list of corporate officers and shareholders with the application (Board forms page); applicant, partners and managers/majority owners at least 21 years old (§ 17-24-302(a)); law enforcement officers may not be licensed or act as collectors (§ 17-24-302(b)); remit client funds within the calendar month following collection or forfeit the collection fee (§ 17-24-104); annual notice to clients of that requirement (§ 17-24-310) with manager certification at renewal (§ 17-24-304(c)); collection charge limits, capped at 50 percent of the amount collected (§ 17-24-309); nonresident agencies deemed to consent to those limits (§ 17-24-401(2)); licenses not transferable; notice to the Board on a 50 percent or greater ownership change (§ 17-24-303(b); rule 2-1.D); penalty for unlicensed activity $50 to $500 per day; $10,000 civil penalty for retroactive licensure (§ 17-24-103)

Who needs it
Third-party collection agencies
Yes
Debt buyers
Yes
Collection law firms
No
Out-of-state agencies collecting from residents
Yes
Original creditors collecting their own accounts
It depends

Exemptions. § 17-24-102(a): chapter does not apply to (1) regular employees of a single creditor; (2) banks; (3) trust companies; (4) savings and loan associations; (5) abstract companies doing escrow; (6) licensed real estate brokers/agents for claims connected to their real estate business; (7) regulated express and telegraph companies; (8) attorneys collecting debts owed to themselves or their firm in their own names; (9) persons handling claims under court order (but non-IV-D child support collection agencies are NOT exempt); (10) purchasers of accounts that were not in default or delinquent when acquired, collecting in their own name. § 17-24-102(b): licensure and fee-limit provisions do not apply to Arkansas-licensed attorneys rendering legal services for clients in collecting debts. § 17-24-102(c): real property foreclosure is not debt collection.

Statutes of limitations

How long can a debt be sued on in Arkansas?

Arkansas courts treat credit-card debt as a written contract with a five-year period, while an ordinary unwritten account gets three years and medical bills only two. A partial payment or signed written acknowledgment restarts the clock, and under Arkansas case law a payment made even after the period has run is presumed to revive the debt unless the circumstances show the debtor did not mean to acknowledge it.

Written contract
5 years
“Actions to enforce written obligations, duties, or rights, except those to which § 4-4-111 is applicable, shall be commenced within five (5) years after the cause of action shall accrue.”
Oral contract
3 years
“The following actions shall be commenced within three (3) years after the cause of action accrues: (1) All actions founded upon any contract, obligation, or liability not under seal and not in writing ... (3) All actions founded on any contract or liability, expressed or implied”
Promissory note
5 years
“an action to enforce the obligation of a party to pay a note payable at a definite time must be commenced within five (5) years after the due date or dates stated in the note or, if a due date is accelerated, within five (5) years after the accelerated due date.”
Open account and credit card
5 years
“the statute of limitations had not yet run on the underlying complaint because it is undisputed that the debt arose from a credit card contract, which is subject to the five-year statute of limitations. See In re Pettingill, 403 B.R. 624 (E.D. Ark. 2009).”

The Arkansas Supreme Court (Born, June 17, 2010) treats a credit-card account as arising from a written contract subject to the five-year period; the opinion cites the five-year catch-all § 16-56-115 and In re Pettingill (which applied § 16-56-111); both are five years. In re Richardson, Bankr. E.D. Ark. No. 4:13-bk-14257 (Apr. 19, 2016), follows Born and § 16-56-111 for credit cards. A true open account not founded on a writing (e.g., the retail grocery account in Taylor v. Slayton, 231 Ark. 464 (1959)) is a simple contract under the three-year rule of § 16-56-105 (Northwest Arkansas Recovery, Inc. v. Davis, 89 Ark. App. 62 (2004): 'The three-year statute of limitations in Ark. Code Ann. § 16-56-105(1) (1987) applies to actions on an open account.'). Where the creditor cannot prove a written agreement, debtors argue the three-year rule; Born resolved the point on the undisputed credit-card contract. Mutual open accounts accrue from the last item (§ 16-56-127). Some secondary sources still call credit cards three-year open accounts; primary authority is five.

Judgment
10 yearsrenewable
“Actions on all judgments and decrees shall be commenced within ten (10) years after cause of action shall accrue, and not afterward.”
Medical debt (special rule)
2 years
“No action shall be brought to recover charges for medical services performed or provided after March 31, 1985, by a physician or other medical service provider after the expiration of a period of two (2) years from the date the services were performed or provided or from the date of the most recent partial payment for the services, whichever is later.”

Two years from the date of service or the most recent partial payment, whichever is later. Acts 2021, No. 1032 (SB 640) would have changed 'two (2)' to 'five (5)', but its § 2 provides: 'Section 1 of this act becomes effective only if the Consumer Protection for Medical Debt Collections Practices Act, H.R. 5330, 116th Cong. becomes law on or before January 1, 2026' and 'This act shall not be effective if ... H.R. 5330, 116th Cong. (2019), does not become law on or before January 1, 2026.' Congress.gov shows H.R. 5330's last action as 'House - 12/15/2020 Placed on the Union Calendar, Calendar No. 537'; it never became law, so the contingency failed and the two-year rule stands. Justia still publishes the contingent five-year text as a second version of § 16-56-106; ignore it. Reconciler read Act 1032 (arkleg PDF) and the Congress.gov status page.

When the clock starts, and what restarts it
Accrual

Statutes run 'after the cause of action shall accrue' (§§ 16-56-105, -111), i.e., from breach / default. Mutual open accounts: 'the cause of action shall be deemed to have accrued from the time of the last item proved in the account' (§ 16-56-127). Notes: from the stated or accelerated due date (§ 4-3-118(a)). Medical services: from the date of service or the most recent partial payment, whichever is later (§ 16-56-106(b)). Judgments: 10 years from rendition; a revival notice must be filed within 10 years of rendition or of the previous revival (§ 16-65-501(c)(2)). No statute or case read fixes credit-card accrual at charge-off; Born did not reach accrual. Partial payment forms a new period: 'a voluntary partial payment arrests the running of the statute of limitations and forms a new period from which the statute must be computed' (Northwest Arkansas Recovery, Inc. v. Davis, 89 Ark. App. 62 (2004)).

Written acknowledgment restarts the period
Yes
“No verbal promise or acknowledgment in any action founded on a simple contract shall be deemed sufficient evidence to take any case out of the operation of this act or to deprive the party of the benefits thereof.”
Borrowing statute
No

No section of the limitations subchapter borrows a foreign jurisdiction's shorter period. § 16-56-121 only extends time for a creditor pursuing a debtor who 'fraudulently absconds from any other state ... to this state'. Neither pass found a borrowing provision outside Ch. 56.

Time-barred debt
Status after the period runs
Unenforceable

The debt exists but cannot be sued on; a suit can be defended by raising the defense.

Collector must disclose that the debt is time-barred
No
“The false representation of: (A) The character, amount, or legal status of a debt”

The AFDCPA (Acts 2009, No. 1455) mirrors the federal FDCPA and contains no provision requiring a collector to disclose that a debt is beyond the statute of limitations. Only the general prohibitions on misrepresenting the 'legal status of a debt' (§ 17-24-506(b)(2)(A)) and on threatening action 'that cannot legally be taken' apply. Federal Reg. F, 12 C.F.R. § 1006.26(b), separately bars suing or threatening suit on time-barred debt; not a state rule. Both passes read § 17-24-506 in full.

A payment revives a time-barred debt
Yes

Both leading cases address a debt already barred. Taylor v. Slayton (open account inactive Feb. 8, 1951, 'concededly barred three years later'; two $5 payments in 1956): 'It has long been settled that a part payment upon an open account, made after the bar of the statute has fallen, is presumed to start the statute running anew, in the absence of circumstances indicating that the debtor did not thereby intend to recognize his obligation,' and a part payment 'is prima facie sufficient to revive the barred debt, though this prima facie case may be rebutted.' Johnson v. Spangler (note; court held 'the note was, in fact, barred by the statute of limitations when the payment was made in 1923' and the payment revived it, quoting Wood on Limitations: 'A part payment of a debt, though made after the bar of limitations has attached, removes the bar and revives the debt'). Taylor also holds the written-acknowledgment statute (now § 16-56-122) 'has no application to a part payment' because 'the making of a payment is an act and as such is not subject to classification as written or oral.' Wilmington (2023) holds the 1989 amendment adding § 16-56-111(b) did not overrule the judicially recognized tolling principles. So: a payment after expiry revives the debt (rebuttable presumption of intent to acknowledge); an oral promise after expiry does not (§ 16-56-122); a written acknowledgment does (§ 16-56-111(b)). The statute bars the action only; the debt is not extinguished.

Sources

Where this page comes from.

Researched in two independent passes from primary sources (the statute, the administrative code and the regulator's own pages), then reconciled against the text where the passes disagreed. Verified 2026-09-20. Licensing is re-verified quarterly and limitation periods annually.

Built in

Resolvah enforces the Arkansas rules at the point of contact.

Licensing by state, time-barred rules, call frequency and consent, checked before anything sends. See it on your own portfolio.