Small-agency collection software, now owned by a collection agency

Your Debt$Net vendor is now a collection agency. Time to decide.

Debt$Net was built by The Computer Manager in Poulsbo, Washington, in 1987, and for decades it was the small agency's workhorse. On August 1, 2025 it was acquired by North American Recovery, a collection agency in West Valley City, Utah. Your system of record now belongs to a company that competes for the same placements you do.

Vendor sold Aug 2025 Painless data transfer Plans keep running Live in 4 to 12 weeks
WHAT MOVES WITH YOU Painless data transfer
  • Accounts, debtors & balances
  • Payment history, notes & activity
  • Active payment arrangements
  • Stored cards & ACH, via your processor
  • Compliance flags & audit trail

Migrating from Debt$Net (The Computer Manager, owned by North American Recovery since August 2025) → Resolvah

Worth knowing first

What is happening at Debt$Net.

Dated and sourced. The things a buyer should know before deciding whether to stay.

  1. November 2008

    Release 7.0 introduces the Prestige line on Microsoft SQL Server. The Power line stays on Visual FoxPro DBF files, where it remains today.

  2. 2010

    The vendor declines to offer a hosted or cloud edition. Debt$Net stays on-premises only.

  3. October 2019

    Support ends for releases 6.9 and 7.0 (6.5 had lost support in 2010 and 2011). Support has always been metered: hour banks or per-minute plans, with training billed separately.

  4. 2021

    Regulation F updates ship only for the Power-S and Prestige-S editions.

  5. August 1, 2025

    North American Recovery, a national collection agency, acquires The Computer Manager. Two vendor staff are retained. List prices come off the website after the sale.

Why teams make the move

Why agencies leave Debt$Net.

Debt$Net earned its place: a fair price, a vendor that would build whatever you asked, a product that ran on a server in the back office for twenty years. Those same strengths are now the problem. The vendor is a competitor, the custom work makes every install unique, and the files underneath were designed in another era.

Owned by a collection agency since August 2025. Your data stays on your own server, but support, remote access and the roadmap now belong to a company that competes for the same placements.

Every install is a fork. Custom programming was the vendor's business model; one owner counted more than five hundred customizations on his copy alone. There is no standard Debt$Net.

On-premises only, by policy since 2010. The Power line still runs on FoxPro DBF files with a 2 GB per-file limit and a habit of corrupting when a network connection drops.

Support is metered and dated. Releases 6.9 and 7.0 lost support in 2019, Reg F updates went only to the S editions, and license transfers need vendor approval and a fee.

Side by side

Debt$Net vs Resolvah

Both can collect a debt. The difference is how it feels to your team, your clients, and the person on the other end.

Consumer experience
Debt$Net

No consumer self-service of its own. Client access is a file feed to Applied Innovation's ClientAccessWeb; payments run through processors such as BillingTree, REPAY or Payscout.

Resolvah

A warm, self-serve resolution experience. Dee explains the balance in plain language, offers plans people can actually afford, and lets them resolve it 24/7 from any phone.

Where it runs
Debt$Net

On-premises only: Visual FoxPro DBF files (Power) or SQL Server (Prestige) on a server you own and back up.

Resolvah

Fully cloud-hosted and always current — nothing to install, patch, or keep alive on a server in your office.

Compliance & audit
Debt$Net

Procedure-driven. Reg F handling depends on which edition you licensed.

Resolvah

FDCPA, Reg F, TCPA and state rules built into the everyday workflow, with a complete, exportable audit trail on every account and message.

Automation & intelligence
Debt$Net

Core automation only; no modern AI assist.

Resolvah

Modern automation and AI assist draft outreach, summarize an account at a glance, and surface the next best step — without taking the human out of it.

Pricing & contracts
Debt$Net

Small-agency pricing that was public until the 2025 sale; list prices have since been pulled.

Resolvah

Transparent, predictable pricing. The features that make recovery humane aren't locked behind surprise modules or per-seat upcharges.

Your migration
Debt$Net

A two-person retained team under a collection-agency owner, on metered support. Resolvah maps your specific install, custom fields included.

Resolvah

A Resolvah onboarding team works with yours at every step: we map your data, move it, reconcile it against your old system, and work with your payment processor so active arrangements keep running. Four weeks to three months, and we stay on through go-live.

Comparison reflects general, publicly-observable platform characteristics and is provided to help you evaluate a switch. Debt$Net is a trademark of its respective owner; Resolvah is not affiliated with or endorsed by it.

The switch itself

A migration you barely feel.

There is no standard Debt$Net schema, so we do not pretend there is. We start from your install's Account Export (CSV, DBF or XLS) or the files themselves, map your custom fields with the person who knows them, and reconcile every balance against Debt$Net before cutover. Four weeks to three months, and Debt$Net stays your system of record until you sign off.

01

Prepare

We scope your portfolio, confirm the export path, and schedule a calm migration window.

02

Move

Your data comes across — accounts, history, notes and active plans — with a Resolvah specialist on it start to finish.

03

Validate

We reconcile every total with you against your old system before anyone relies on the new one.

04

Go live

Your collectors pick up where they left off, and your old system stays put until you're ready to retire it.

Worried about payment tokens? We work directly with your existing payment processor to re-point the vault to Resolvah, so stored cards and ACH come across and every active arrangement keeps running. Nobody re-enters a card, and no plan is interrupted.

WHAT MOVES FROM DEBT$NET

The honest list for this system, so cutover day holds no surprises.

  • Accounts, debtors and balances

    From the Account Export or directly from the DBF or SQL Server files, with your custom fields mapped one by one.

  • Payment history

    Transaction history comes across and is reconciled by client and by month.

  • Notes and audit trail

    Debt$Net's note and audit export is thin; in a 2024 deposition an agency's corporate witness described the system as too old to produce that data on its own. We pull everything the files hold and show you exactly what that is before cutover.

  • Active payment arrangements

    Scheduled arrangements continue on their cadence.

  • Stored cards and ACH

    Payments run through processors such as BillingTree, REPAY or Payscout. We work with your processor to re-point the vault to Resolvah, so every plan keeps running.

  • Client portal history

    The ClientAccessWeb feed is a file drop, not a record. Resolvah's client portal starts with live data from day one.

BEFORE YOU GIVE NOTICE
  • Do not run the year-end Clear MTD routine while an export is in flight; it is a known data-loss trap.
  • Read your license for transfer and termination terms. Transfers need vendor approval and carry a fee.
  • Take a full backup of the DBF or SQL Server files before anyone touches them, and keep it for your retention period. We work from the backup, never the live files.
  • Ask the new owner, in writing, who on its side can remote into your database and under what policy.
Questions, answered

Switching from Debt$Net

Is Debt$Net still supported now that a collection agency owns it?

Two of the vendor's staff were retained after the August 2025 sale, and support continues on a metered basis. What is gone is the independent vendor: list prices came off the website, and the roadmap now belongs to a company whose main business is collecting.

How painful is moving our Debt$Net data to Resolvah?

We make it as painless as we can, and we do it with you rather than to you. Accounts, balances, payment history, notes, active arrangements and compliance flags come across, and we reconcile the totals against Debt$Net before anyone relies on Resolvah. Anything that cannot come across (call recordings held by a dialer vendor, for example) is identified up front, so nothing is a surprise on cutover day.

Will active payment plans keep running when we switch from Debt$Net?

Yes. We work with your existing payment processor to re-point the vault to Resolvah, so stored card and ACH tokens come across, scheduled arrangements continue on their cadence, and no consumer re-enters payment details.

How long does migrating from Debt$Net take?

Four weeks to three months, depending on the size of the portfolio and how Debt$Net stores its data. A Resolvah onboarding specialist scopes it with you first, so you get a date, not a range, before anything moves. Debt$Net stays your system of record until the reconciliation is signed off.

We are on the Power (FoxPro) line, not SQL Server. Can you still move us?

Yes. The Power line keeps everything in Visual FoxPro DBF files, and we read them directly. The one thing to know is that DBF files can corrupt when a connection drops, so we work from a clean backup, never the live files.

Don't see your system? See every migration we support.

Make the switch

Leave Debt$Net behind — without leaving anything behind.

Book a 20-minute demo and we'll map your exact portfolio onto Resolvah, payment tokens and all.