Beam is being retired. You get to choose what comes next.
InterProse acquired Beam Software in December 2025. Its own migration page says Beam will be deprecated and every customer converted to ACE, with no published date. A forced conversion is still a migration. The only question is whether you pick the destination.
- Accounts, debtors & balances
- Payment history, notes & activity
- Active payment arrangements
- Stored cards & ACH, via your processor
- Compliance flags & audit trail
Migrating from Beam Software (acquired by InterProse, December 2025) → Resolvah
What is happening at Beam Software.
Dated and sourced. The things a buyer should know before deciding whether to stay.
- October 2023
Beam's company blog goes quiet. It has not been updated since.
- January 2024
Reviewers on Capterra describe a support team of three people, including the owner, conversions onto Beam that took around nine months, and credit reporting that, they say, runs through a third party rather than natively. One agency reports going back to Latitude within three months.
- December 15, 2025
InterProse closes its acquisition of Beam Software (Lakewood Ranch, FL). The deal is announced publicly on January 6 and 7, 2026.
- January 2026
InterProse publishes a Beam-to-ACE page: Beam will be deprecated and all customers converted to ACE at no charge, with no sunset date given, and the page describes conversions run with an outside services partner. beamsoftware.com now redirects to InterProse.
Why agencies leave Beam Software.
Beam did the fundamentals for a lot of small agencies and debt buyers, and its price was fair. What changed is not the product. It is that the product now has an end, and the replacement has been chosen for you by a vendor you never evaluated.
The platform is being deprecated by its new owner. Every Beam customer is headed for a conversion; the only choices left are where to, and on whose timeline.
Support was thin before the sale (three people, by reviewers' count) and the roadmap had gone quiet more than two years earlier.
It is hosted in Azure, but through a Windows thick client and a SQL Server database per customer, so it is hosted without being modern. Letters still run through Word.
Consumer self-service stops at a payment page. Plain-language explanations, plan building and 24/7 resolution were never part of it.
Beam Software vs Resolvah
Both can collect a debt. The difference is how it feels to your team, your clients, and the person on the other end.
A consumer payment portal exists, but little beyond taking a payment. Everything else runs through a collector.
A warm, self-serve resolution experience. Dee explains the balance in plain language, offers plans people can actually afford, and lets them resolve it 24/7 from any phone.
Azure-hosted, but through a Windows thick client (the BEAM Bar) and one SQL Server database per customer.
Fully cloud-hosted and always current — nothing to install, patch, or keep alive on a server in your office.
Procedure-driven; compliance lives in how your team uses it, not in the workflow.
FDCPA, Reg F, TCPA and state rules built into the everyday workflow, with a complete, exportable audit trail on every account and message.
Core automation and Word-based letters; no modern AI assist.
Modern automation and AI assist draft outreach, summarize an account at a glance, and surface the next best step — without taking the human out of it.
Affordable, for a product that is being retired.
Transparent, predictable pricing. The features that make recovery humane aren't locked behind surprise modules or per-seat upcharges.
A Beam-to-ACE conversion run with an outside partner, on InterProse's timeline. Resolvah runs yours on yours.
A Resolvah onboarding team works with yours at every step: we map your data, move it, reconcile it against your old system, and work with your payment processor so active arrangements keep running. Four weeks to three months, and we stay on through go-live.
Comparison reflects general, publicly-observable platform characteristics and is provided to help you evaluate a switch. Beam Software is a trademark of its respective owner; Resolvah is not affiliated with or endorsed by it.
A migration you barely feel.
Beam keeps one SQL Server database per customer, which makes the export well defined. We map it with you, move it, and reconcile every total against Beam before cutover. Four weeks to three months, depending on portfolio size, and Beam stays your system of record until you sign off.
Prepare
We scope your portfolio, confirm the export path, and schedule a calm migration window.
Move
Your data comes across — accounts, history, notes and active plans — with a Resolvah specialist on it start to finish.
Validate
We reconcile every total with you against your old system before anyone relies on the new one.
Go live
Your collectors pick up where they left off, and your old system stays put until you're ready to retire it.
Worried about payment tokens? We work directly with your existing payment processor to re-point the vault to Resolvah, so stored cards and ACH come across and every active arrangement keeps running. Nobody re-enters a card, and no plan is interrupted.
The honest list for this system, so cutover day holds no surprises.
- Accounts, debtors and balances
Exported from your Beam SQL Server database and reconciled account by account.
- Payment history and notes
Full history and notes come across. We check note counts and totals against Beam before cutover.
- Active payment arrangements
Scheduled arrangements continue on their cadence.
- Stored cards and ACH
Beam runs payments through outside processors. We work with your processor to re-point the vault to Resolvah, so every stored card and ACH, and every plan on it, keeps running.
- Credit reporting history
Reviewers say Beam reports through a third party. We confirm the reporting trail with that vendor and rebuild the Metro 2 state in Resolvah.
- Letter images and call recordings
Held by your letter and dialer vendors, not Beam. We help you export them for retention, and Resolvah builds the audit trail forward from day one.
- Ask InterProse in writing for the ACE conversion timeline and who will run it. A conversion by an outside partner on the vendor's schedule is the alternative you are comparing us to.
- If you share a Beam instance with a creditor or another agency, settle who owns which records before anyone exports. In a 2018 dispute between a debt buyer and its placed agency, who could access their shared Beam instance ended up in court.
- Tell your payment processor a re-point of the token vault is coming, and get any fee in writing. We handle the rest with them.
- Export your letter images and call recordings for your retention period; they live with those vendors, not in Beam.
Switching from Beam Software
Do we have to accept the Beam-to-ACE conversion?
No. InterProse is offering it at no charge, but it is a migration like any other, and you can take that moment to choose the platform your agency actually wants. The work of exporting and reconciling your Beam data is the same either way; the difference is what you land on.
How painful is moving our Beam Software data to Resolvah?
We make it as painless as we can, and we do it with you rather than to you. Accounts, balances, payment history, notes, active arrangements and compliance flags come across, and we reconcile the totals against Beam Software before anyone relies on Resolvah. Anything that cannot come across (call recordings held by a dialer vendor, for example) is identified up front, so nothing is a surprise on cutover day.
Will active payment plans keep running when we switch from Beam Software?
Yes. We work with your existing payment processor to re-point the vault to Resolvah, so stored card and ACH tokens come across, scheduled arrangements continue on their cadence, and no consumer re-enters payment details.
How long does migrating from Beam Software take?
Four weeks to three months, depending on the size of the portfolio and how Beam Software stores its data. A Resolvah onboarding specialist scopes it with you first, so you get a date, not a range, before anything moves. Beam Software stays your system of record until the reconciliation is signed off.
Don't see your system? See every migration we support.
Leave Beam Software behind — without leaving anything behind.
Book a 20-minute demo and we'll map your exact portfolio onto Resolvah, payment tokens and all.
