State directory

Collecting debt in North Carolina: licensing, bonds and statutes of limitations.

Collection agencies, including debt buyers, must hold a Department of Insurance collection agency permit for each location ($1,000 nonrefundable statutory fee per application plus a DOI processing fee, July 1 to June 30 term) with a $10,000 initial surety bond ($10,000 to $30,000 on renewal) and, for nonresident applicants, a second $10,000 bond; operating without a permit is a Class I felony.

License required Bond $10,000 Written contracts: 3 yearsVerified 2026-09-20

General information, not legal advice. Every figure on this page links to the statute, rule or regulator page it came from, with the operative words quoted, and the date we verified it. Rules change; confirm with the regulator or your counsel before acting, and tell us if something here is out of date.

Licensing and bonding

Do you need a license to collect in North Carolina?

North Carolina requires a Department of Insurance permit for every collection agency location, including debt buyers, with a $1,000 statutory fee (plus a small DOI processing fee) each July 1 to June 30 permit year and a $10,000 bond that can rise to $30,000 on renewal. Out-of-state agencies collecting from North Carolina residents need the permit and must post a second $10,000 bond in favor of the Department.

Regulator
North Carolina Department of Insurance, Agent Services Division, Non-Insurance Business Entities (NIBE) team; applications through the North Carolina License Management System (NCLMS, Clarus) administered with Pearson VUE
Surety bond
$10,000

Initial permit: $10,000 in favor of the State of North Carolina, continuous, for the benefit of creditors the agency collects for (58-70-20(a)). Renewal: no less than $10,000 nor more than $30,000, computed as prior-calendar-year collections paid directly to the agency less commissions earned, multiplied by one-sixth (58-70-20(a); DOI Bond Calculation Worksheet). NONRESIDENT applicants file a SECOND bond: 58-70-20(c) 'In addition to the requirements of subsections (a) and (b) of this section ... every nonresident applicant for a permit shall file with the Commissioner a bond in the amount of ten thousand dollars ($10,000) in favor of the Department' to reimburse examination expenses in a bankruptcy or receivership; DOI forms: Domestic CA-D1 $10,000; Foreign CA-F1 $10,000 and CA-F2 $10,000; Alien CA-A1 $20,000 and CA-A2 $20,000 (alien corporations double per 58-70-5(a)(5)). So a nonresident agency carries two bonds totaling $20,000 at initial permit. Cash, NC bank CDs, or approved government securities may be deposited in lieu of the bond (58-70-20(b)). History: 1943 c. 170; last amended S.L. 2016-107, s. 6.

NMLS
No

Applications and renewals are filed in the North Carolina License Management System (NCLMS, Clarus, ncnibe.useclarus.com) administered with Pearson VUE; not NMLS. DOI transitioned to SBS in 2021 and assigned new permit numbers; effective 7/01/2024 only the new permit number appears on licenses and must be used on debtor correspondence.

Application fee
$1,000

58-70-35(a): 'the applicant shall pay a nonrefundable fee of one thousand dollars ($1,000)'. DOI initial application checklist (Rev. 3/2025, re-read 2026-09-20): 'Fees: $1,048 ($1,000/application + $48/processing)', payable to NC Department of Insurance. The $48 processing add-on appears only on the DOI checklist, not in the statute or on the DOI web pages. Application and fee are per location: 58-70-5(a) requires an application 'for each location'; DOI: 'Each collection agency location is required to apply and maintain its own individual license.'

Renewal fee
$1,000

annual, renews June 30 (permit year July 1 to June 30); renewal application due not less than 30 days before expiration; DOI renewal window opens early April

Branches and other fees
See note

No separate branch fee; each location is a separate permit at the full $1,000 statutory fee plus the DOI processing fee (58-70-5(a)). Remote single-employee locations exempt under 58-70-5(t). Processing add-on: $48 on the initial checklist (Rev. 3/2025) and $38 on the renewal checklist (Rev. 4/2023); these come from two different documents of different dates and are not in conflict with each other, but the renewal figure is from the older document.

Other requirements
12 items

trust account: deposit creditor funds within two banking days in a separate trust account at a NC bank or Commissioner-approved bank; nonresidents keep a second trust account for NC creditors (58-70-65); DOI grants exemption by attestation only if no debtor payments are received; 'If a collection agency or debt buyer collects payments, a general trust account is required in all cases' (DOI page); personal questionnaires (Form DOI-5CA) with criminal history and three character references for each 10%+ owner, partner, director and officer (58-70-5(a)(6)); financial statements: certified balance sheet showing positive net worth, dated end of prior month (initial) or fiscal year end (renewal); parent-company financials plus guarantee allowed (58-70-5(a)(11), (r); 58-70-10); sworn description of collection methods and list of all telephone numbers (58-70-5(a)(7), (9)); certification of no unsatisfied judgments and no felony or debt-collection-law convictions of principals (58-70-5(a)(8), (13)); foreign corporation: NC Secretary of State certificate of authority, Commissioner as agent for service of process, consent to reimburse examination expenses (58-70-5(a)(2)d, (14), (15)); physical office: may not be shared with a practicing attorney or lending institution; residence office only with outside entrance (58-70-125); permit displayed in each office (58-70-50); no PO box on debtor correspondence (DOI checklist); permit number, true name and address on all debtor correspondence (58-70-50); sample debtor letters with permit-number placeholder and mini-Miranda submitted with application; prenumbered receipts for cash payments (58-70-70); records of all NC business kept three years and open to inspection (58-70-25); branch licenses: separate permit per location (58-70-5(a)); notify Commissioner within 10 days of a principal's conviction for dishonesty or breach of trust and within 30 days of administrative actions in other states (58-70-40(b), (e)); ownership change over 50% voids permit unless new owners qualify within 30 days (58-70-35(c)); office closures over seven days reported (58-70-55)

Who needs it
Third-party collection agencies
Yes
Debt buyers
Yes
Collection law firms
It depends
Out-of-state agencies collecting from residents
Yes
Original creditors collecting their own accounts
It depends

Exemptions. 58-70-15(c) excludes: regular employees of a single creditor; banks, trust companies and bank-owned or related firms; accounting/bookkeeping/data-processing firms rendering statements for creditors; mortgage banking companies; savings and loan and building and loan associations; licensed real estate brokers for claims related to their real estate business; regulated express, telephone and telegraph companies; attorneys-at-law handling claims in their own name and not operating a collection agency under lay management; persons handling collections under court order; purchasers of accounts that were not delinquent when purchased who collect in their own name; persons collecting in their own name claims of a business they wholly or substantially own; nonprofit tax-exempt mediation/dispute-resolution corporations; designated representatives of child support programs under G.S. 110-129(5). 58-70-1: regular employees of a permitted agency need no permit.

Statutes of limitations

How long can a debt be sued on in North Carolina?

North Carolina gives contract and credit-card debt three years, and a voluntary payment that acknowledges the whole debt restarts the clock even after it has run. Debt buyers, and agencies collecting for them, may not attempt to collect a time-barred debt at all, and any collector must explain the consequences before asking a consumer to sign an acknowledgment of one.

Written contract
3 years
“Within three years an action - (1) Upon a contract, obligation or liability arising out of a contract, express or implied, except those mentioned in the preceding sections or in G.S. 1-53(1).”

Both passes agree. Sealed instruments: 10 years under § 1-47(2). Sale of goods: 4 years under UCC § 25-2-725.

Oral contract
3 years
“Upon a contract, obligation or liability arising out of a contract, express or implied”
Promissory note
6 years
“an action to enforce the obligation of a party to pay a note payable at a definite time must be commenced within six years after the due date or dates stated in the note or, if a due date is accelerated, within six years after the accelerated due date.”
Open account and credit card
3 years
“Within three years an action - (1) Upon a contract, obligation or liability arising out of a contract, express or implied”

Both passes agree. North Carolina has no separate open-account period; every contract claim, express or implied (open account, account stated, written cardholder agreement), is three years under § 1-52(1). No published NC appellate opinion specifically classifying credit-card debt was located by either pass (the credit-card cases cited in the UNC School of Government judicial guide, Brock & Scott Holdings v. Bondurant (2009) and Channel Grp. v. Cooper (2010), are unpublished; Portfolio Recovery Assocs. v. Freeman, 216 N.C. App. 397 (2011), concerns arbitration). The General Assembly treats credit card debt as a contract debt: § 58-70-90(2a) defines it as 'A debt stemming from a revolving or open-end credit card account pursuant to which a creditor reasonably contemplates repeated transactions', and § 58-70-155 sets proof requirements for debt-buyer suits on it.

Judgment
10 yearsrenewable
“Within ten years an action - (1) Upon a judgment or decree of any court of the United States, or of any state or territory thereof, from the date of its entry. No such action may be brought more than once, or have the effect to continue the lien of the original judgment.”

Both passes agree. Renewable once only, by an action on the judgment within ten years of entry; the new judgment does not continue the original lien. Lien ten years from entry (§ 1-234); no execution after ten years (§ 1-306).

When the clock starts, and what restarts it
Accrual

§ 1-15(a): 'Civil actions can only be commenced within the periods prescribed in this Chapter, after the cause of action has accrued.' For a debt, Pickett v. Rigsbee, 252 N.C. 200 (1960): 'The statute begins to run on the date the promise is broken. A new promise to pay fixes a new date from which the statute runs, but such a promise, to be binding must be in writing. G.S. 1-26. A payment made before the obligation is barred has the same legal effect as a written promise.' Nance v. Hulin, 192 N.C. 665 (1926): the statute 'began to run at the maturity of the note.' For a current account, a qualifying part payment fixes 'a new terminus a quo from which the statute would start to run anew' (Whitley's); the SOG judicial guide states the period on an open account runs from the last payment and on an account stated from the debtor's acknowledgment. Notes under UCC § 25-3-118: six years from the stated or accelerated due date; demand notes six years after demand, barred after ten years with no payment. Judgments: ten years from entry (§ 1-47(1)). No NC appellate authority on whether a credit-card claim accrues at first missed payment or charge-off was located.

Partial payment restarts the period
It depends
“We hold here that where plaintiff sues on a current account, a part payment which constitutes an acknowledgment begins the statute running anew as to the entire amount that is acknowledged and not merely those items which accrued within three years of the payment.”

§ 1-26 preserves 'the effect of any payment of principal or interest'. The payment restarts the period only if it is an acknowledgment: Whitley's requires 'circumstances showing that in making the payment the debtor intended to acknowledge the entire account and thereby impliedly promised to pay the balance due'; Nance: 'It is necessary that the payment be voluntary, that it be such as to imply in law that the debtor acknowledges the debt and distinctly promises to pay it; but a payment made under circumstances which repel such implied promise will not stop the running of the statute.'

Written acknowledgment restarts the period
Yes
“No acknowledgment or promise is evidence of a new or continuing contract, from which the statutes of limitations run, unless it is contained in some writing signed by the party to be charged thereby; but this section does not alter the effect of any payment of principal or interest.”

Both passes agree: a writing signed by the party to be charged. Pickett: 'A new promise to pay fixes a new date from which the statute runs, but such a promise, to be binding must be in writing.'

Borrowing statute
Yes

Both passes agree. Limited borrowing clause inside the absence-tolling statute: 'Provided, that where a cause of action arose outside of this State and is barred by the laws of the jurisdiction in which it arose, no action may be maintained in the courts of this State for the enforcement thereof, except where the cause of action originally accrued in favor of a resident of this State.' It borrows only a shorter foreign bar (a claim must be timely under both) and not when the claim accrued to a NC resident; otherwise NC applies its own limitations as procedural law (Boudreau). The section's tolling for absent defendants does not apply where NC courts have personal jurisdiction under § 1-75.4.

Time-barred debt
Status after the period runs
Unenforceable

The debt exists but cannot be sued on; a suit can be defended by raising the defense.

Collector must disclose that the debt is time-barred
It depends
“Seeking or obtaining any written statement or acknowledgment in any form containing ... an acknowledgment of any debt barred by the statute of limitations, or a waiver of any legal rights of the debtor without disclosing the nature and consequences of such affirmation or waiver and the fact that the consumer is not legally obligated to make such affirmation or waiver.”

No general requirement that every communication on a time-barred debt carry a disclosure. Two rules, both re-read on ncleg.gov. (1) Disclosure only when seeking a written acknowledgment or waiver: § 58-70-115(1) (licensed collection agencies) and its parallel § 75-55(1) (all other 'debt collectors', which under Chapter 75 Article 2 includes creditors collecting their own debts) make it an unfair or unconscionable practice to seek or obtain a written acknowledgment of a time-barred debt or a waiver of rights 'without disclosing the nature and consequences of such affirmation or waiver and the fact that the consumer is not legally obligated to make such affirmation or waiver.' (2) Outright bar for debt buyers: § 58-70-115(4) (added S.L. 2009-573) makes it an unfair practice 'When the collection agency is a debt buyer or is acting on behalf of a debt buyer, bringing suit or initiating an arbitration proceeding against the debtor or otherwise attempting to collect on a debt when the collection agency knows, or reasonably should know, that such collection is barred by the applicable statute of limitations.' So debt buyers and agencies acting for them may not collect time-barred debt at all, by any means; original creditors and non-debt-buyer agencies are not covered by (4). § 58-70-115(5) (documentation before collection) and (6) (30-day pre-suit notice) also apply to debt buyers. Federal Regulation F (12 CFR 1006.26) applies in addition.

A payment revives a time-barred debt
It depends

Yes, a voluntary part payment made after the bar revives the balance for a new period, but only when the circumstances show the debtor acknowledged the whole debt and impliedly promised to pay it. Dowd (1907), quoting Hewlett: 'A partial payment, though the evidence need not be in writing, being an act and not a mere declaration, revives the liability, because it is deemed a recognition of it and an assumption anew of the balance due'; and 'A payment of part, in full satisfaction of the whole, or accompanied by acts or declarations showing that the debtor does not intend to pay the balance, will not suspend the statute or revive the balance of a barred debt.' Whitley's (1977) applied the rule to current-account items that were already more than three years old when the payment was made, holding the acknowledging payment 'begins the statute running anew as to the entire amount that is acknowledged and not merely those items which accrued within three years of the payment.' Nance: the payment must be voluntary and made 'under such circumstances as will warrant the clear inference that the debtor recognizes the debt and his obligation to pay the remainder due.' A signed writing revives under § 1-26. Practical limit: for debt buyers and agencies acting for them, § 58-70-115(4) makes any attempt to collect a time-barred debt (which would include soliciting a reviving payment) an unfair practice, so revival by payment is practically available only to original creditors and non-debt-buyer collectors, and even they must give the § 58-70-115(1) / § 75-55(1) disclosure before obtaining a written acknowledgment. Status: the statute bars the action (an affirmative defense that must be pleaded); it does not extinguish the debt, and the revival cases presuppose a surviving obligation.

Sources

Where this page comes from.

Researched in two independent passes from primary sources (the statute, the administrative code and the regulator's own pages), then reconciled against the text where the passes disagreed. Verified 2026-09-20. Licensing is re-verified quarterly and limitation periods annually.

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